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3689493 - Running setup.sh immediately fails with errors on perl / setupexe 'No such file or directory'

Symptom

  • setup.sh immediately fails with the below error:
    ./setup.sh -InstallDir <INSTALLDIR>
    <INSTALLMEDIADIR>/setup.env.sh: line 114: <INSTALLMEDIADIR>/setup.engine/perl/bin/perl: No such file or directory
    <INSTALLMEDIADIR>/setupexe -launchedFromSH -InstallDir <INSTALLDIR>
    ./setup.sh: line 271:<INSTALLMEDIADIR>/setupexe: No such file or directory
    Finished, return code is 127 

  • The two files mentioned in the errors exist, and have valid permissions


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x / 2025
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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