Symptom
- Error message: "Outbound Synchronous request mapping failed. Contact your system administrator."
- Issue occurs when creating a follow-up CPQ sales quote for an individual customer.
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Environment
- SAP Sales Cloud Version 2
- SAP Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
outbound synchronous request mapping failed, CPQ sales quote, individual customer, SAP Sales Cloud Version 2, error message , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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