Symptom
User are confused about where the recipient email come from, when display in transaction SOST.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- Sales and Distribution (SD)
- SAP Credit Management (FSCM)
- SAP ERP Central Component
- SAP ERP
- SAP enhancement package for SAP ERP
- SAP enhancement package for SAP ERP, version for SAP HANA
- SAP S/4HANA
- SAP S/4HANA Cloud Private Edition
Product
SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions
Keywords
sales order, output control, additional emails, wrong email address, document-specific address, customer master, VA03, SOST, SAP S/4HANA, email dialog, change email button, transmission medium , KBA , SD-BF-OC , Output Determination , How To
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