SAP Knowledge Base Article - Preview

3689527 - "Change E-mail" Button Functionality in Output Control

Symptom

Confusion about where the recipient email come from, when display in transaction SOST, when displaying and comparing between the recipient in SOST and VA03 (Output Control Additional Emails dialogs), there is difference in email address.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 


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Environment

  • Sales and Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP enhancement package for SAP ERP
  • SAP enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

sales order, output control, additional emails, wrong email address, document-specific address, customer master, VA03, SOST, SAP S/4HANA, email dialog, change email button, transmission medium , KBA , SD-BF-OC , Output Determination , How To

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