3689667 - incorrect user search results in new user management interface in sap analytics cloud

• When searching for a specific User ID, the result includes multiple users instead of the intended single user.
• This issue occurs since QRC4 release in the new user management UI.
• No issue is observed in the Former User Interface.

SAP Analytics Cloud (Enterprise) 2025.21.6

1. Log in to the SAC system.
2. Navigate to Security -> Users.
3. Enter the User ID in the search field.
4. Observe that the search result includes multiple users instead of the intended single user.

The issue is currently under investigation by the development.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

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• Search for SAP Analytics Cloud content using Google or Bing:
• • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
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• Need More Help? Contact Support or visit the solution finder today!

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user search, incorrect results, multiple users, new user interface, sap analytics cloud, sac administration, qrc-4 release, user id search, security users, former interface, user management. , KBA , LOD-ANA-ADM , SAC Administration , Problem