SAP Knowledge Base Article - Preview

3689859 - Custom Contact Person Party Roles Missing in Role-Based Recipients

Symptom

• When creating an Autoflow rule for Leads, custom party roles are not visible in the Role-Based Recipients list.  
• Only custom roles under Employee Party category are displayed, while custom Contact Person Party roles are excluded.  


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Environment

  • SAP Sales Cloud and SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , CEC-CRM-PAP , Party Processing for SAP Sales/Service Cloud , Product Enhancement

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