Symptom
• When creating an Autoflow rule for Leads, custom party roles are not visible in the Role-Based Recipients list.
• Only custom roles under Employee Party category are displayed, while custom Contact Person Party roles are excluded.
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Environment
- SAP Sales Cloud and SAP Service Cloud Version 2
- SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
KBA , CEC-CRM-LEA , Lead for SAP Sales/Service Cloud , CEC-CRM-AFL , Autoflow for SAP Sales/Service Cloud , CEC-CRM-PAP , Party Processing for SAP Sales/Service Cloud , Product Enhancement
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