3689903 - Error to Import Products 'name and names cannot be changed in the same modification request'

Error to add name with multiple language to product via data import tool: name and names cannot be changed in the same modification request. :- { {name} name and names cannot be changed in the same modification request. }

SAP Sales and Service Cloud V2

1. Go to Data Import and Export data view.
2. Click on import create.
3. Select product entity.
4. Select Individual sub entities.
5. Select the 'Name list' checkbox.
6. Enable simulation mode.
7. Select excel file type.
8. Upload the zip file.
9. Click on import data.
10. Notice it's completed with errors.
11. Open the error file.
12. The error is: name and names cannot be changed in the same modification request. :- { {name} name and names cannot be changed in the same modification request. }

The import create option was used. For this case the correct method is import update.

In order to add the name with other language to product it's required to use the import Update function. Please refer to below steps to perform this change.

1. Go to Settings.
2. Go to Data Import and Export data view.
3. Click on export button.
4. Select product entity.
5. Select excel type.
6. Filter by product ID.
7. Click on export data.
8. Download the exported file.
9. Extract all.
10. Open the Product root file.
11. Copy the technical id value.
12. Open the product name list file.
13. Paste the value that was copied under parent technical key column.
14. Fill the language code field.
15. Fill the name field.
16. Save the file.
17. Select all files and ZIP.
18. Go back to Data Import and Export data view.
19. Click on import -> update.
20. Select product entity.
21. Select complete entity.
22. Ignore blank values.
23. Select excel file type.
24. Upload the zip file.
25. Click on import data.

Product, Import, Create, Update, Name, Language, modification , KBA , CEC-CRM-IMX , Data Import/Export for SAP Sales/Service Cloud , CEC-CRM-PRD , Product for SAP Sales/Service Cloud , How To