SAP Knowledge Base Article - Public

3689910 - Tenant Volume Data in Service Cloud Version 2

Symptom

Customer would like to know the total data volume in V2 

Environment

SAP Sales and Service Cloud V2

Resolution

SAP Service Cloud Version 2 is built on a microservice-based architecture, enabling scalability in terms of performance. Performance is influenced by multiple factors and cannot solely be determined by the volume of data stored.

For detailed information regarding the data volume available per user, refer to the Product Supplement.

Refer to: SAP Trust Center - Cloud Services Agreements.

Keywords

sap service cloud version 2, tenant volume, data query, performance impact, data deletion, scalability, microservice architecture, rollouts, data volume per user, product supplement, system performance. , KBA , CEC-CRM-CO-OPS , Operations , How To

Product

SAP Service Cloud Version 2 1.0