Symptom
Customer would like to know the total data volume in V2
Environment
SAP Sales and Service Cloud V2
Resolution
SAP Service Cloud Version 2 is built on a microservice-based architecture, enabling scalability in terms of performance. Performance is influenced by multiple factors and cannot solely be determined by the volume of data stored.
For detailed information regarding the data volume available per user, refer to the Product Supplement.
Refer to: SAP Trust Center - Cloud Services Agreements.
Keywords
sap service cloud version 2, tenant volume, data query, performance impact, data deletion, scalability, microservice architecture, rollouts, data volume per user, product supplement, system performance. , KBA , CEC-CRM-CO-OPS , Operations , How To
SAP Knowledge Base Article - Public