Symptom
Upon trying to sync TIH/Talent Intelligence Hub with Learning, it's noticed that the data is not reaching Learning:
- Upon first sync: It's noticed that some Attributes/Skills/Competencies are not synced.
Or
- Updates: By changing the Attributes/Skills/Competencies description/title, it's noticed that it's not synching.
Environment
- SAP SuccessFactors HCM Suite
- SAP SuccessFactors Learning
Reproducing the Issue
- MANDATORY: The "enableXSSFilters" setting under "WEB_SECURITY" property file has to be enabled >
- Once this is enabled, find a Competency/Attribute/Skill that's synched from TIH to Learning >
- Once one is found, edit its description and place the word (like: "JavaScript:") to it.
Cause
This is caused by the "enableXSSFilters" setting in "WEB_SECURITY" being enabled/true.
Resolution
For now, there are 2 alternative solutions:
- Disable the setting under "WEB_SECURITY":
- System Administration >
- Configuration >
- System Configuration >
- WEB_SECURITY > Find "enableXSSFilters" >
- Set it to "false" > Click "Apply Changes".
- Remove the word that's causing the issue in the specific attribute. To know which word is causing it, please submit a case to SAP Support under the "LOD-SF-LMS-TIH" component.
Note: SAP Support, please check the internal memo.
Keywords
talent, intelligence, hub, learning, competency, attribute, skill, sync, synchronization, synching, not, fail, failure , KBA , LOD-SF-LMS-TIH , Talent Intelligence Hub , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-LMS , Learning Management System , Problem
Product
SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Learning all versions
SAP Knowledge Base Article - Public