3690126 - Export of story report definition fails in SAP SuccessFactors Report Center

• Export of Story definition from Report Center fails.
• Expected behavior: Clicking on Export button for any Story should download the Story definition in .pkg file.
• Error message: "An error occurred while fetching object storage credentials from v_cap_service".

• SAP SuccessFactors HXM Core 2211
• Embedded usage of SAP Analytics Cloud

1. Login to the SAP SuccessFactors instance.
2. Navigate to Report Center.
3. Click on three dots and export any Story to a .pkg file.
4. Observe that the export process fails.

The cause of this issue is currently under investigation.

The solution of this issue is currently under investigation.

• Refer to: Import and Export of Story Reports.
• Refer to: SAP Note 3575583 - "The export failed because we ran into unexpected issues" when exporting some Story Reports in SAP SuccessFactors People Analytics.

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