Symptom
In the PCC initial policies step, the job “Sync Team Alerts Assignment” takes an unusually long time to execute. The issue is typically observed under the following scenarios:
- A payroll run fails for the majority of employees, resulting in a substantial number of alerts, including payroll rejected employee (EE) alerts and validation rules like Match Code W alerts.
- These alerts are automatically resolved following the successful execution of the payroll at a later time.
- Despite the resolution of these alerts, the PCC Alert Assignment report remains slow in processing alert assignments.
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Environment
- Human Capital Management (HCM)
- SAP enhancement package for SAP ERP
- Payroll control center
- S/4HANA
Keywords
KBA , PY-XX-PYP , Payroll Control Center , Bug Filed
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