3690200 - Display Format is not shown in the National ID Field when National ID Information is defaulted through rule in Add New Employee page - 2H 2025

• The display format does not appear in the National ID field when a business rule is used to default the National ID Card Type field during the hiring process.
• The format is displayed correctly when adding the National ID directly, but not when pre-populated by the business rule.

SAP SuccessFactors Employee Central - Add New Employee

1. Configure a business rule to default National ID Information for the "Add New Employee" page.
2. Navigate to the "Add New Employee" page.
3. Fill in the mandatory fields and proceed to the National ID Information section.
4. Observe that the rule works and the fields are pre-filled, but the display format is not shown in the National ID field.

The solution of this issue is currently under investigation. Please follow this KBA for updates.

national id field, display format missing, sap successfactors, employee central, hiring process, business rule, pre-populated fields, national id card type, add new employee, format issue, onboarding, configuration, rules, RBP, UI, KI2H2025, INC17258802 , KBA , LOD-SF-EC-HIR-NEW , Add New Employee Wizard , LOD-SF-EC , Employee Central , LOD-SF-EC-PER-NAT , National ID - Config, Rules, RBP, UI , LOD-SF-EC-HIR , Hire & Rehire Wizards , Bug Filed