Symptom
When resetting passwords for external candidates, passwords longer than 255 characters are accepted.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Navigate to the external career site.
- Create a new account.
- Receive the email notification for password reset.
- Enter a password exceeding 256 characters during the password reset process.
- Observe that the password is accepted.
Cause
The Career Site UI has a limitation where the password field truncates input to 99 characters.
Resolution
Engineer has confirmed that the Career Site UI supports a maximum of 99 characters for password input. Please use less than 99 characters for candidate profile passwords settings.
See Also
- Password and Login Policy Settings for External Candidates and Agencies
- Setting Up and Using External Password Policy
- 3044376 - Enhanced External Password Policy Configuration - Recruiting Management
Keywords
RCM, password reset, external candidates, password truncation, Career Site UI, password policy, maximum password length, external password management, password validation, UI limitation, 255, characters , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem
SAP Knowledge Base Article - Public