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SAP Knowledge Base Article - PreviewSymptom
- After entering the SAC tenant in the SAP Analytics Cloud add-in for Excel, the login process runs but does not provide any error notification.
- The Builder panel remains empty, and only the "Connection" button is active.
- The connection does not succeed, and no information is available to identify the issue.
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Environment
SAP Analytics Cloud, add-in for Microsoft Office
Keywords
sap analytics cloud, excel add-in, login fails, builder panel empty, connection button active, sac tenant, missing authorizations, sac bw permissions, production tenant access , KBA , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem
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