SAP Knowledge Base Article - Preview

3690538 - Error "the virus scanner is not set up correctly, and all file uploads will be ignored until corrected" when trying to upload files

Symptom

  • After selecting a file and clicking the "Next" button, the system throws an error stating “You need a file,” even though a file was uploaded.
  • File Sweep is experiencing the same issue when the file is placed on the server.
  • In the logs, you will see an exception for "the virus scanner is not set up correctly, and all file uploads will be ignored until corrected" 


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Environment

SuccessFactors Agent Performance Management

Product

SAP SuccessFactors Agent Performance Management all versions

Keywords

file upload issue, you need a file error, Trend Micro, file sweep issue, virus scanner setup, antivirus.app option, file upload error, SAP SuccessFactors Agent Performance Management , KBA , CEC-SAL-APE , SuccessFactors Agent Performance Management , Problem

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