Symptom
- Payment Terms XYZ have been manually deleted in the UI. (XYZ represents the Payment Terms ID)
- Several customer invoices are blocked due to missing payment terms in open documents.
- Invoices cannot be released because the payment terms used in the sales orders are missing.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the implementation project and click on the Open Activity List button.
- Navigate to the Fine-Tune step.
- Open Fine Tuning Activity for 'Accounts'.
- Click on the Maintain Payment Terms hyperlink.
- Click on Restore Defaults button.
- Observe that Payment Terms XYZ is not available, it was deleted.
Cause
Payment Terms XYZ have been manually deleted in the UI.
Resolution
Follow below steps to restore deleted payment terms:
- Go to the Business Configuration work center.
- Select the Implementation Projects view.
- Select the implementation project and click on the Open Activity List button.
- Navigate to the Fine-Tune step.
- Open Fine Tuning Activity 'Accounts'.
- Click on the Maintain Payment Terms hyperlink.
- Click on Restore Defaults button.
- Select payment terms XYZ from the list and click on Restore.
- Click on Save and Close.
Now the Payment terms will get restored.
Keywords
Restore payment terms, Deleted payment terms, Payment terms XYZ, Customer invoices blocked, Sales order payment terms missing, Maintain payment terms, sap business bydesign, Cash Discount Terms. , KBA , SRD-CRM-INV , Customer Invoicing , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public