Symptom
- Since the SAC 2025 QRC4 update, the License Type is no longer visible in the user list in new users UI in SAC
Environment
- SAP Analytics Cloud 2025.21.6
Reproducing the Issue
- Log onto SAC
- Navigate to Security-> Users
=> Observe that the new user UI has been applied - Click on the "Select Columns" button on the right upper corner on this Users page and select the "License Type" column into this Users page
- Check the "License Type" column on this Users page
=> Observe that no license type would appear on this Column - On this Users page, navigate to the left side, and click on the button "Show All Filter"
- On the following "Filter Settings" panel, click on "License Type"
=> Observe that no license would appear under "License Type" section on this panel
Cause
The issue is caused by a defect in the product.
Resolution
This issue has been addressed in version 2025.21.9.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Getting Started with SAP Analytics Cloud
- Need More Help? Contact Support or visit the solution finder today!
Keywords
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SAP Knowledge Base Article - Public