SAP Knowledge Base Article - Public

3690941 - How does the Offset Status Change in Down Payment Requests

Symptom

In supplier down payment request, there is a field Offset Status. It can be Open or Offset depending on the follow-up payment and clearing status.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoices and Credit Memos view
  3. Open advanced filter, select Document Type as Down Payment Request, execute
  4. In the results, open down payment request randomly

The Offset Status for some down payment requests are Open, while some are Offset.

Cause

The Offset Status in down payment request depends on the follow-up payment and clearing status in Payables.

  1. Go to Payables work center
  2. Go to Supplier Accounts view
  3. Find the target supplier account, select View button
  4. Select Trade Payables tab, Invoices/Payments subtab
  5. Search All Items with the down payment request ID ABC
  • When the status of the down payment request is Open, and no follow-up down payment document is available, the Offset Status in down payment request ABC is Open. 
  • When the status of the down payment request is Cleared, and the follow up Down Payment is Open, the Offset Status in down payment request ABC is Open. 
  • When both down payment request and down payment are in status Cleared, the Offset Status in down payment request ABC is Offset.

Resolution

Standard system behavior.

Keywords

Down Payment Request, Offset Status , KBA , SRD-SRM-SI , Supplier Invoicing , SRD-FIN-ACP , Payables , How To

Product

SAP Business ByDesign all versions