Symptom
In supplier down payment request, there is a field Offset Status. It can be Open or Offset depending on the follow-up payment and clearing status.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoices and Credit Memos view
- Open advanced filter, select Document Type as Down Payment Request, execute
- In the results, open down payment request randomly
The Offset Status for some down payment requests are Open, while some are Offset.
Cause
The Offset Status in down payment request depends on the follow-up payment and clearing status in Payables.
- Go to Payables work center
- Go to Supplier Accounts view
- Find the target supplier account, select View button
- Select Trade Payables tab, Invoices/Payments subtab
- Search All Items with the down payment request ID ABC
- When the status of the down payment request is Open, and no follow-up down payment document is available, the Offset Status in down payment request ABC is Open.
- When the status of the down payment request is Cleared, and the follow up Down Payment is Open, the Offset Status in down payment request ABC is Open.
- When both down payment request and down payment are in status Cleared, the Offset Status in down payment request ABC is Offset.
Resolution
Standard system behavior.
Keywords
Down Payment Request, Offset Status , KBA , SRD-SRM-SI , Supplier Invoicing , SRD-FIN-ACP , Payables , How To
Product
SAP Business ByDesign all versions
SAP Knowledge Base Article - Public