Symptom
An external event payload in JSON format includes a key named that uses a '.' (dot) symbol. For example, abc.property. However, when trying to use this field for personalization in an email campaign or other channels, the value is not retrieved.
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Environment
SAP Emarsys
Product
SAP Emarsys all versions
Keywords
json, payload, key naming, dot notation, emarsys, ambiguity, image display issue, external event, nested key, resolution , KBA , CEC-EMA-DIM , Data Infrastructure Management & Enablement , CEC-EMA-PER , Personalization , Problem
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