SAP Knowledge Base Article - Public

3691031 - Delete unused KB from system

Symptom

  • Request to delete unused Knowledge Base ID from SAP CPQ.

Environment

SAP SALES CLOUD CPQ

Resolution

  • If Knowledge bases don't exist on ERP/S4 you can delete them in CPQ as well. 
  • To delete these KBs from CPQ, follow these steps: 

    1. Navigate to Setup. 
    2. Select Developer Tools.
    3. Open Knowledge Base Diagnostics.
    4. Click on the Delete Invalid Knowledge Bases tab. 

Keywords

Unused KB, Knowledge Base, delete, CPQ, Sales Cloud, ERP/S4 , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , How To

Product

SAP CPQ all versions