Symptom
After launching worksheets, salary fields (range, ratio, salary type, etc...), are coming with an incorrect value for some employees.
Environment
- SAP SuccessFactors Compensation
Reproducing the Issue
- Launch worksheets
- Check the forms
- Note that fields like ratio, range, etc are showing incorrect number or salary type is bringing incorrect frequency.
Cause
This is due to salary fields being mapped to Pay Component Group.
The frequency is defaulted to annual and rate units to 1, which makes the Compa Ratio and Position in Range be calculated based on the Annualized amount when the Pay Range could be based on different frequency, while for the salary type fields it will bring an Annual frequency.
Resolution
This is the product expected behavior.
Two possible solutions would be to map the salary fields to Compensation (Pay Component recurring) to bring the correct mapping and calculation, or change all users to follow Annual frequency.
Keywords
Compensation, Incorrect, Value, Salary, Field, Frequency, Compa Ratio, Range Penetration, Position in Range, Salary Type, Frequency, Annual, Hourly, Units per Year, Rate Units, Map, Mapping, Pay Component Group, Pay Component Recurring , KBA , LOD-SF-CMP-FRM , Forms & Templates , Problem
SAP Knowledge Base Article - Public