SAP Knowledge Base Article - Preview

3691140 - Unable to Write Text in Ticket Timeline/Interactions When Replying To E-mail

Symptom

Unable to write text in the reply field of the ticket timeline/interaction.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

ticket, timeline, interaction, reply, unable, can't, cannot, write, send , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SC-EML , Email , Problem

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