SAP Knowledge Base Article - Public

3691232 - Unable to hide SAP Built-in Support icon in C4C

Symptom

The built-in support icon, located in the top right corner of the C4C page, is visible to key users. How to remove or hide it?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud for Customer

Cause

Resolution

  1. The built-in support icon in the top right corner of the C4C page is only visible and available to key users.
  2. It is not possible to remove or hide the built-in support icon.

See Also

marter Built-In Support in C4C: A Unified and Upgraded Experience - SAP Community

Keywords

C4C, built-in support icon, key user, end user, remove, hide, SAP Built-in Support  , KBA , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions