SAP Knowledge Base Article - Public

3691290 - Custom Navigation links incorrectly open in new tab instead of current tab in Full Employee Profile

Symptom

  • Links created via Configure Custom Navigation, set to open in the current tab, incorrectly open in a new tab when accessed through the Full Employee Profile.
  • This behaviour is observed for external links, including document generation links, linked to menu location "person - take action".
  • In the legacy Employee Profile, the links function correctly and open in the current tab as configured.

Environment

SAP SuccessFactors HCM Suite 

Reproducing the Issue

  1. Configure a custom navigation link to open a URL in the current tab and link it to the menu location "person - take action".
  2. Access the legacy Employee Profile and navigate to a user's profile.
  3. Select "Action" > Take Action > and click on the configured link. Confirm that the link opens correctly in the same tab.
  4. Enable the Full Employee Profile.
  5. Navigate to "All Actions" > under "take action" and click on the same link. Observe that the link opens in a new tab, which is incorrect behaviour.

Cause

  • Engineering confirmed that the API requires code correction to address the issue.

Resolution

  1. Engineering has provided a fix for the issue.
  2. The fix will be delivered as part of the m2512 patch, scheduled for production deployment on December 10.

See Also

Refer to: SAP Note 2088892 - Support Access

Refer to: SAP Note 2354817 - Server details and Release Version

Keywords

custom navigation, full employee profile, external links, current tab, new tab, document generation, configure custom navigation, legacy profile, incorrect behavior, m2512 patch, API correction, SAP SuccessFactors. , KBA , LOD-SF-PLT-NAV , Custom Navigation , Problem

Product

SAP SuccessFactors Platform all versions