3691388 - Error -Some, but not all items of this Journal Entry were reversed occurs in the Journal Entry of the Payment

Multiple journal entries are partially reversed, and the system displays the message: "Some, but not all items of this Journal Entry were reversed."

SAP Business ByDesign

1. Go to the General Ledger work center.
2. Go to the Journal entries sub-view.
3. Search for the relevant Journal entry ID's which is the entry for the source document type - Payment.
4. Error message: "Some, but not all items of this Journal Entry were reversed" appears.

For the Journal entries with the error message where not all items of this entry is reversed is because only the relevant Clearing 'ABC' was cancelled and the Payment 'DEF' is not cancelled and still in Ready for Transfer status.

'ABC' refers to the Clearing ID.
'DEF' refers to the Payment ID.

To clear this error message in the Journal entry follow the below steps.

1. Go to the General Ledger work center.
2. Go to the Journal entries sub-view.
3. Search for the relevant Journal entry ID's which is the entry for the source document type - Payment.
4. Navigate to the document flow.
5. Verify that Clearing 'ABC' is cancelled.
6. And check the Payment 'DEF' which should be in 'Ready for Transfer' status.
7. Reverse the Payment 'DEF'.
8. Refresh the Journal entry again, there won't be any error messages.

Partial reversal, missing segment, journal entries, Trial balance, payment reversal, Financial reporting, Discrepancies, reversal process, incomplete postings. , KBA , SRD-FIN-MOP , Payment Management , Problem