SAP Knowledge Base Article - Public

3691394 - Proficiency Level Scale does not update automatically in Growth Portfolio after change

Symptom

  • Changing the Proficiency Level Scale associated with attribute type and competency is not reflecting in Growth Portfolio.

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

Change the Proficiency Level Scale for attributes following the below steps:

  1. Disable the Growth Portfolio.
  2. Navigate to "Manage Talent Intelligence Hub"
  3. Go to the Attribute Types tab, choose the specific attribute type for which you want to change the proficiency level scale.
  4. Click on the "Change Scale" button associated with the selected attribute type.
  5. Select the new proficiency level scale you wish to associate with the attribute type.
  6. Save changes.
  7. After selecting the new scale, click Save to apply the changes.
  8. Re-enable Growth Portfolio.

After the process, you'll see that the new Proficiency Level Scale will not be displaying in Growth Portfolio for already added attributes.

Cause

This is expected behavior.

Resolution

To force refresh the proficiency scale update for attributes in Growth Portfolio:

  • For manually added attributes: remove and re-add or re-import the attributes.
  • For role-based attributes:
  1. Navigate to Admin Tools > Manage Job Profile Content.
  2. Locate the affected role.
  3. Identify the affected mapped attribute.
  4. Change the expected rating by clicking the pencil icon.
  5. Save the changes.
  6. Verify in Growth Portfolio that the rating scale has updated for the role-mapped attribute.

See Also

Support for Proficiency Level Scale Changes Associated With Attribute Types | SAP Help

Keywords

proficiency level scale, talent intelligence hub, growth portfolio, competency, attribute type, save changes, dropdown list, active scale, role-based attributes, manual attributes, refresh proficiency scale. , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , How To

Product

SAP SuccessFactors HCM Suite 2511