SAP Knowledge Base Article - Preview

3691554 - Shared folder does not appear when Integrating with CX AI Toolkit

Symptom

After enabling the Shared folder integration, no folders are available to be added. 


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Environment

SAP CX AI Toolkit

Product

SAP CX AI Toolkit 1.10.0 all versions

Keywords

CX AI Toolkit, Toolkit, Shared Folder, missing, not showing, integration, Microsoft 365 , KBA , CEC-AIT-ADM , Admin Setup, Integrations, User Management, Login and AIS , Problem

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