SAP Knowledge Base Article - Public

3691899 - "Error while creating PSE" in Maintain Client Certificates application - SAP S/4HANA Cloud Public Edition

Symptom

  • Error message: "Error while creating PSE".
  • Exception raised during the creation of a Certificate Signing Request (CSR) in the Maintain Client Certificates application.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Go to Maintain Client Certificates app.
  2. Click on "Create New Certificate Signing Request" button.
  3. Enter Description and Name.
  4. Click on Create Signing Request.
  5. Error message appears: "Error while creating PSE".

Cause

Missing details of the Certificate Authority (CA), such as Organization(O), Country(C) or Org. Unit(OU), required for CSR creation.

Resolution

  1. Fill in the details of the Certificate Authority (CA), including Organization(O), Country(C) or Org. Unit(OU), to create the CSR.
  2. Refer to the approved list of CA under the SAP Global Trust List available at 2801396 - SAP Global Trust List - SAP for Me 

See Also

Apps for Configuring Server Communication Security | SAP Help Portal

Maintain Client Certificates | SAP Help Portal

How to Generate a Certificate Signing Request (CSR) | SAP Help Portal

How to Set up Certificate-Based Authentication for an Inbound Integration Scenario | SAP Help Portal

2801396 - SAP Global Trust List - SAP for Me

Keywords

error while creating pse, maintain client certificates, certificate signing request, csr creation error, sap s/4hana cloud, communication management, ca details missing, sap global trust list, certificate authority, server communication security , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

Product

SAP S/4HANA Cloud Public Edition all versions