Symptom
- Credit exposure is calculated based on open sales orders instead of outstanding receivables (open invoices).
- Requirement to exclude open sales order values (type 100) from credit exposure calculation.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Access SAP S/4HANA Public Cloud.
- Navigate to the credit management setup.
- Observe that credit exposure includes open sales orders in the calculation.
Cause
The credit update group assigned to the credit control area/credit segment includes open sales orders in the credit exposure calculation.
Resolution
- Open the configuration activity "Set Update Groups for Credit Segments" (ID 103480).
- Assign update group 000015 to the relevant credit segment.
- Update group 000015 excludes open sales orders and focuses on open delivery and billing document values.
- Save the changes to the configuration.
- Test the updated credit exposure calculation to ensure it reflects only outstanding receivables.
Keywords
credit exposure, open sales orders, outstanding receivables, credit update group, update group 000015, s/4hana public cloud, credit management configuration, exclude sales orders, billing document values, credit segment adjustment , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public