SAP Knowledge Base Article - Public

3692038 - How to exclude open sales order values from credit exposure in S/4HANA public cloud

Symptom

  • Credit exposure is calculated based on open sales orders instead of outstanding receivables (open invoices).
  • Requirement to exclude open sales order values (type 100) from credit exposure calculation.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Access SAP S/4HANA Public Cloud.
  2. Navigate to the credit management setup.
  3. Observe that credit exposure includes open sales orders in the calculation.

Cause

The credit update group assigned to the credit control area/credit segment includes open sales orders in the credit exposure calculation.

Resolution

  1. Open the configuration activity "Set Update Groups for Credit Segments" (ID 103480).
  2. Assign update group 000015 to the relevant credit segment.
  • Update group 000015 excludes open sales orders and focuses on open delivery and billing document values.
  1. Save the changes to the configuration.
  2. Test the updated credit exposure calculation to ensure it reflects only outstanding receivables.

Keywords

credit exposure, open sales orders, outstanding receivables, credit update group, update group 000015, s/4hana public cloud, credit management configuration, exclude sales orders, billing document values, credit segment adjustment , KBA , FIN-FSCM-CR-2CL , Credit Management (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions