Symptom
An active employee is incorrectly displayed as "inactive" in the People Selector when accessing the Goals module. This issue does not occur when the employee's manager checks the user in People Selector > Direct Reports.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Proxy as the affected user.
- Select Goals from the module picker.
- "(Inactive)" appears next to the user's name in the People Selector area.
- Proxy as the User's manager.
- Select Goals from the module picker.
- Affected user is listed under Direct Reports without the inactive tag.
Resolution
Please make sure the logged-in “active” user has been granted the user search permission that targets him/her own self.
Viewing the Target user in the people Profile requires having General Permission > Company Info > User Search permission for that target employment.
See Also
- SAP SuccessFactors Product Release & Road Map Information
- SAP SuccessFactors Patches Knowledge Base
- KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI2H2025, TGM-27895, Inactive profile, people selector, SAP SuccessFactors, goal management, include inactive users, latest goals, sap, sf, active, Target population, User search, inactive employment , KBA , LOD-SF-GM-TG , Team Goals , Known Error
SAP Knowledge Base Article - Public