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SAP Knowledge Base Article - PreviewSymptom
It is desired to check the domain used by the IAS (Identity Authentication Services) tenant in order to match with the domain used under BTP Joule Subaccount > Trust Configuration when implementing the KBA 3635949 - Blank white / IAS login screen appears when clicking on Joule icon from the solutions where Joule was integrated into.
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Environment
- BTP
- Joule
- SAP Identity Authentication Service (IAS)
Product
BTP all versions ; Identity Provisioning all versions ; Joule all versions
Keywords
blank screen, SAP SuccessFactors, IAS domain mismatch, SSO issue, federated authentication, SAP BTP, trust configuration, cloud.sap, identity provider, ondemand.com , KBA , CA-JOULE , Joule , BC-IAM-IDS , Identity Authentication Service , How To
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