3692298 - Error - 'To be cancelled item already cleared. Reset clearing or post credit memo' occurs in the cancelled Expense Report

Cancelled Expense Report appears in the Unposted Source document with the error message as below.

Error: "To be cancelled item already cleared. Reset clearing or post credit memo."

SAP Business ByDesign

1. Go to the General Ledger work center.
2. Go to the Source Documents sub view.
3. Filter for Unposted Source documents.
4. Search for the relevant Expense Report ID.
5. Error message appears as "To be cancelled item already cleared. Reset clearing or post credit memo."

• Expense Report was cancelled on without cancelling the relevant Clearing document.
• The Expense Report remains in cleared status under the Employee Account Monitor for the user as the Clearing document was not cancelled.
• Due to this reason, the error message appears.

1. Perform the Reset Clearing action for the relevant Clearing document of the Expense Report.
2. Once its done, post the unposted Expense Report document.
3. It should get posted without any error message.

Unposted expense report, Reset clearing, Post credit memo, General Ledger, Source documents, Cleared status. , KBA , SRD-FIN-GL , General Ledger , Problem