3692327 - Default Sender Email Mismatch in Sales Order Output - SAP S/4HANA Cloud Public Edition

Even though Email Setting rules have been set correctly in Output Parameter Determination, when an output is added manually, the sender email address does not match with maintained in Output Parameter Determination.

SAP S/4HANA Cloud Public Edition

Absence of maintenance for the Email address for specific Sales Organization in Configuration Activity Maintain Sales Organizations.

System uses the default email address maintained for the respective Sales Organization as the sender address.

1. Navigate to Configuration Activity Maintain Sales Organizations.
2. Select the Sales Organization for which you want to set a specific sender email. 
3. Navigate to Address. 
4. Maintain the sender email address in the Communication section. 

Sender Email, Sales Order Output, SAP S/4HANA Cloud Public Edition, Email Settings, Output Parameter Determination, Maintain Sales Organizations , KBA , CA-GTF-OC , SAP S/4HANA output management , Problem