Symptom
- Customer returns have ARM related information - Logistical status, Processing Status, Refunding Status, Refund Progress. They might not completed yet. But when make search with 'Overall Status' = 'Completed' in Fiori App F4832, those Customer Returns are also listed.
- Display return orders in VA03, it is noticed that Refunding status, Logistical status, Processing status are not completed even when overall status has value 'Compeleted'.
Read more...
Environment
- Sales and Distribution (SD)
- SAP S/4HANA
*Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Product
SAP S/4HANA all versions
Keywords
Not Refunded, Open, With Errors, Partially Completed , KBA , SD-SLS-RE , Returns , LO-ARM-SD , Sales , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview