3692381 - Max. Cash Discount is always selected for Customer Direct Debit in Manage Automatic Payments app

The payment program always selects the highest Cash Discount Terms for Customer Debit open items, although the discount validity period has expired.

SAP S/4HANA Cloud Public Edition

1. Create a direct Customer Debit memo (via Create Billing Documents - VF01 app) or a Customer Invoice (via Create Outgoing Invoices app) with payment method E (Direct Debit) and payment term offers cash discounts for payment within the specified period.
2. Proceed payment program via Manage Automatic Payments app (App ID F0770) AFTER the discount-validity period.
   • For example, payment term gives 2% discount if payments are made within 30 days from baseline date, and you post Payment on day 40th.
3. Check the payment log and observe that the highest cash discount rate is considered for payment although the cash discount date is already overdue. 

The payee (customer) has no influence over the time of payment being made, since the open item is paid via direct debit procedure. Therefore, it's not reasonable to hold customer responsible if payment collection activity occurs too late that exceeds the discount-validity period. For this logic, system is designed to always select the highest cash discount term for customer debit payments. 

1. Consult with the payee, and if necessary, correct the cash discount terms by a document change or by maintenance of the proposal run, or
2. Clear the payment manually via Clear Incoming Payments or Post Incoming Payments apps, where cash discount can be maintained manually.

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