3692443 - IBP: Several issues appear in Process Management though it worked earlier with Social Collaboration

Below issues appears in IBP Process Management and IBP Collaboration Tool:

1. When opening a process step in a template, the following message appears: "Select a collaboration group for the step",
   
   
   

2. The Collaboration Group names are garbled in the process templates/step. When clicking the field "The selected process isn't created with the current collaboration tool, or you aren't a member of the selected group" error message appears,
   
   
   

3. "Collaboration couldn't start" message  appears when clicking the IBP Collaboration app,
   
   

4. Console Log Errors shows:

   • "Failed to load resource: the server responded with a status of 403"
   • "MessageBroker (id-...) failed"
   • "Target client(s) not found in the provided channel"
   • "single_use_tokens 401 (Unauthorized)"
   • "single_use_tokens request failed"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP Integrated Business Planning
• SAP Jam Collaboration

IBP, Jam, Collaboration couldn't start, issue with collaboration group, process step, process template issue. , KBA , SCM-IBP-COL , Collaboration and Process Management , SCM-IBP-INT-JAM , JAM Integration , LOD-SF-JAM , SAP Jam , Problem