SAP Knowledge Base Article - Preview

3692510 - Restoring authentication banner in Transformation Manager

Symptom

When accessing Value Cases, Snapshots, or information related to SAP Signavio Process Insights business objects within SAP Signavio Transformation Manager, a banner may appear to authenticate the user with SAP Signavio Process Insights. 
The banner includes actions such as: 

  • Sign in to SAP Signavio Process Insights 

  • Do not show again 

  • Cancel login 

Users may experience the following: 

  • The authentication banner no longer appears after selecting "Do not show again" 

  • Snapshots, Value Cases and other SAP Signavio Process Insights business objects do not load 

This article explains why the banner appears, what “Do not show again” refers to, and how to restore the banner, if needed. 


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Environment

  • SAP Signavio Transformation Manager 

  • SAP Signavio Process Insights 

  • Browsers with restricted cookie or 3rd-party cookie policies 

  • Cross-domain authentication flows (iframe-based) 

Product

SAP Signavio Process Insights all versions ; SAP Signavio Process Transformation Manager all versions

Keywords

transformation manager, insights not visible, error loading page, process insights, lightbulb missing, value cases missing, collaboration hub, sap session management, local storage, troubleshooting insights, process flows. , KBA , BPI-SIG-HUB , SAP Signavio Process Collaboration Hub , Problem

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