SAP Knowledge Base Article - Public

3692631 - Employee's rating is not getting placed in Matrix Grid Report

Symptom

When trying to run the Matrix Grid Report Performance Potential Employees Rating shows unrated even if there is rating for the x and y axis.

Environment

SAP SuccessFactors Succession Management

Reproducing the Issue

  1. Login to instance
  2. Go to Admin Center > Succession
  3. Performance-Potential Matrix > Filter the data
  4. Run the report > User show as Unrated in Matrix Grid Report

Cause

The latest people profile expects "min" / "max" elements to be present in succession in the data model. 

Resolution

To fix issue, please import a new succession data model, with the following XML added under "sysOverallPerformance" background-element

<rating-field rating-name="min" visibility="none" max-length="999" display-size="8" max-file-size-KB="1000">
<label>Mininum Scale Rating</label>
</rating-field>
<rating-field rating-name="max" visibility="none" max-length="999" display-size="8" max-file-size-KB="1000">
<label>Maxinum Scale Rating</label>
</rating-field>
 
After this, please remove the currently faulty ratings and add them again, then the placement should be correctly generated.

See Also

KBA: 2341508 - Working with Matrix Grid Reports - Succession Management

Keywords

Matrix Grid placement, unrated Ratings Matrix Grid Report , KBA , LOD-SF-SCM-MXG , Matrix Grid Reports (9 Box) , Problem

Product

SAP SuccessFactors HCM Core 2505