3692636 - Error "No process found which can be started (scenario 'WS00800286')"

In the "Message Monitoring for Administrators" app, the following error can be seen:

• "No process found which can be started (Scenario 'WS00800286')".

The issue is related to the workflow for Credit Memo Req. (obsolete), however there's no workflow setup for this scenario. Despite the error, credit memo requests are successfully created, no document is blocked.

SAP S/4HANA Cloud Public Edition

Business events in the system trigger the workflow for Credit Memo Req. (obsolete) scenario (WS00800286), but there's no workflow created.

By using the app  'Manage Sales Document Workflows', create a new workflow under the scenario 'Credit Memo Req. (obsolete)' and deactivate it. Keep the status of the workflow as inactive and it will not affect the related business scenarios but it'll also prevent the error message.

Manage Sales Document Workflows | SAP Help Portal

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