SAP Knowledge Base Article - Preview

3692643 - Generated extract is not delivered to SFTP server in Agent Performance Management

Symptom

  • Scheduled extracts generating mismatched data for reports.
  • Extract file within Agent Performance Management contains a different number of records compared to the file on the SFTP site.
  • Specific broker IDs are missing in the file on the SFTP site compared to the extract file within ICM.
  • Running the process manually sends the report to the SFT as expected.


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Environment

  • SAP SuccessFactors Sales Performance Management
    • Agent Performance Management

Product

SAP SuccessFactors Agent Performance Management all versions

Keywords

Scheduled extracts, Mismatched data, Agent Performance Management, Extract reports, SFTP issues, Missing records, Test environment, Production environment, File transfer, Data discrepancy. , KBA , CEC-SAL-APE , Agent Performance Management , Problem

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