Symptom
An error "Failed to load a VC configuration with configuration id" occurs when attempting to re-open an already added product in the Quote.
Environment
SAP CPQ
Reproducing the Issue
- Open Quote.
- Configure product part number
- Configure it with random values until complete
- Add the product to the quote
- Attempt to edit the configuration again, which triggers the error.
Cause
Configuration Duplication
Resolution
- Cause of the problem is with a product that is appearing twice within the runtime configuration.
- The duplication is leading to a conflict as the system is designed to verify the BOM position, which is identical for both sub-items.
Keywords
configuration, Quotes, CPS, payload, CPQ , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Known Error
Product
SAP CPQ all versions
SAP Knowledge Base Article - Public