Symptom
Even though a user is notified via email of a scheduled job start/completion, they are unable to find said report job available for download under View Schedules → My Jobs.
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- User A schedules a report to be run in Report Center and adds User B as a job start/completion
- User B receives a notification of the job start/completion
- User B access Report Center → View Schedules → My Jobs
- User B is unable to see the job for the scheduled report while User A can
Cause
This is an expected behavior where only the schedule authors will be able to view the scheduled jobs under 'My Jobs'.
Resolution
Notified users may take the following approaches to have access to the scheduled job:
- User B may proxy to User A and access their My Jobs page
- User B may access the 'All Schedules' page and run the job on their end
- User B may create a schedule of their own (preferably not running at the exact same time as User A's schedule)
Keywords
KBA , LOD-SF-ANA-RCT , Report Centre , How To
Product
SAP SuccessFactors HCM Core 2505
SAP Knowledge Base Article - Public