SAP Knowledge Base Article - Public

3692834 - Warning icon appears for Currency QICF with message "Value for this field has been changed. Default value computed by system is: 0.000000000"

Symptom

  • When modifying a Quote Item Custom Field (QICF) of type Currency in a tenant using the Q1.0 engine, a warning icon appears beside the field with the message: Value for this field has been changed. Default value computed by system is: 0.000000000.
  • The warning icon may remain visible even after saving or refreshing the quote.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP CPQ

Reproducing the Issue

  1. Go to:
    • Setup > Quotes > Quote Item Custom Fields
  2. Open a QICF of type Currency.
  3. Leave the Formula field empty or set it to 0.
  4. Open a quote and modify the value of the QICF.
  5. Observe that a warning icon appears next to the field.
  6. Hover over the icon and observe the message: Value for this field has been changed. Default value computed by system is: 0.000000000.

Cause

  • This is the expected behavior of the application.
  • For Quote Item Custom Field calculations to function correctly, the system always computes and stores a default value for Currency-type QICFs. If the Formula field is left empty or contains an invalid value, the application automatically uses 0 as the default value.
  • When the user manually changes the field value from the computed default value, the warning icon is displayed to indicate that the current value differs from the system-computed default.

Resolution

Maintain a valid Formula value in the QICF configuration that reflects the expected default value for newly added quote items.

For example:

  • If the Formula field is configured with the value 2, newly added quote items will use 2 as the computed default value, and the warning icon will only appear if the user changes the field value to something different from 2.

Please note:

  • Changes to the QICF Formula configuration apply only to newly added quote items.
  • Existing quote items retain the previously computed value and are not retroactively updated.

Keywords

KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ all versions