SAP Knowledge Base Article - Public

3692855 - Original Confirmation ID Is Missing in Reversal Goods And Activity Confirmations

Symptom

In Reversal Goods And Activity Confirmations, the value of Original Confirmation ID is missing.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics work center.
  2. Go to Outbound Deliveries view.
  3. Open a released outbound delivery.
  4. Select Action: Undo Release, Save.
  5. Go to Document Flow tab, original Goods And Activity Confirmation ABC is canceled by Reversal Goods And Activity Confirmation DEF. (ABC and DEF represents the document ID)
  6. Open Reversal Goods And Activity Confirmation DEF.
  7. The Original Confirmation ID field displays no value, while the original Goods And Activity Confirmation ID 'ABC' is expected to be displayed here. 

Cause

Current system design.

Resolution

The original confirmation ID for reversal confirmations can be checked through following steps.

  1. Go to Internal Logistics work center.
  2. Open Common Task: Display / Reverse Goods And Activity Confirmations.
  3. Search the Reversal Goods And Activity Confirmation ID.
  4. In the search result, the Original confirmation ID is displayed.

Keywords

Original Confirmation ID, Reversal Goods And Activity Confirmation, Reversal Confirmations , KBA , AP-IP-GAC , Goods and Activity Confirmation , Problem

Product

SAP Business ByDesign all versions