SAP Knowledge Base Article - Public

3693091 - Hyperlink field not appearing correctly when using the new candidate experince.

Symptom

When using the attribute url-link="true" in the background element of the candidate profile using the New Candidate Experience, the Link appears as a text value and cannot be clicked. This requires the user to copy and paste the link. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Management

Cause

Expected behaviour when using the New Candidate Experience. 

Resolution

When using the new candidate experience, the system generates the URL in text format and displays it as such. The new candidate experience does not support clickable hyperlinks for fields with the URL Link attribute set to True. 

If you feel this would be a beneficial enhancement please consider creating an enhancement request as per KBA 11 - Would you like to shape & influence future releases of SAP Products?

See Also

Refer to: Candidate Profile Element Background Information

Keywords

candidate profile, new candidate experience, hyperlink field, text field, references, URL Link attribute, clickable link, candidate experience enabled, background element , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions