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3693139 - error updating system banner notification in sap analytics cloud

Symptom

  • An error occurs when attempting to update the system banner notification in SAP Analytics Cloud on the productive tenant.
  • Error message: "A problem has occurred, and the system banner notification could not be updated. This may be due to a network issue. Please try again."
  • Correlation ID: 18430667442541788062530688238311.
  • Another error message: "The system notification settings could not be saved."
  • Correlation ID: 30201039511745419929032697924361.
  • HAR trace response: {"error":"Content cannot be changed because of internal server error."}


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Environment

SAC Administration

Product

SAP Analytics Cloud all versions

Keywords

system banner notification, update error, SAP Analytics Cloud, internal server error, correlation ID, system notification settings, HAR trace, productive tenant, SAC Administration, error message , KBA , LOD-ANA-ADM , SAC Administration , Problem

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