SAP Knowledge Base Article - Preview

3693351 - Issue with communication topics being ignored during registration in Screen-sets

Symptom

  • An issue occurs when attempting to collect communication topics for a site group during registration using Screen-set
  • A communication topic and a consent statement are added to the screen for collection.
  • After the user selects both options, they are redirected to the registration completion screen 
  • Despite the communication being passed in the accounts.register endpoint, it appears to be ignored.


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Environment

  • SAP Customer Data Cloud
  • Customer Identity

Product

SAP Customer Data Cloud all versions

Keywords

communication topics, registration completion screen, communication ignored, manage channels, profile.email , KBA , CEC-PRO-RAS , RaaS (Screen-Sets, Site Policies, Schema) , Problem

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