3693397 - AttributeTagMappings Import with multiple tags for an attribute does not reflected in Talent Intelligence Hub

• Attribute mapping with multiple tags was imported successfully using AttributeTagMappings Import in Integration Center, but only one tag is associated with each attribute in the Talent Intelligence Hub (TIH), while other tag mappings do not apply.
• Manual addition of multiple tags to a single attribute is possible via the Manage Talent Intelligence Hub UI, but the same does not happen via Import.

SAP SuccessFactors Talent Intelligence Hub

1. Prepare an AttributeTagMapping Import file to associate a attribute with multiple tags.
2. Successfully import the template using an IC Job.
3. Verify the imported data in the Talent Intelligence Hub (TIH).
4. Observe that only one tag is associated with each competency, while other tag mappings did not apply.

The confirmed behavior for the system is as follows:

• For mapping multiple tags to an attribute, the tags must be imported as comma-separated values.
• The system does not follow incremental load but works as a purge-type import. This means that whenever tag mappings for an attribute are imported, all tags to be mapped to that attribute must be included in the import file, separated by commas.

1. Prepare the AttributeTagMapping Import template with the following format:

• One competency/skill per row.
• Multiple tag mappings separated by commas (with or without spaces).

1. Ensure that the import file includes all tags associated with the attribute during each update.
   
   

   As sample the CSV file should have the format as below (Note: Remove the double quotes in tagExternalIds when converting to CSV):

   libraryExternalId,tagExternalIds
   Attribute01,"Critical,Core"
   Attribute02,"Core"
   MAttribute03,"103-1422,103-1414"

2. Import the updated template using an IC Job.
3. Verify the imported data in the Talent Intelligence Hub (TIH).
4. For future updates, re-import the template with all existing tag-competency mappings along with any new tag-competency mappings.
   
   

Importing Entities | SAP Help Portal
Integration Center Definition | SuccessFactors Talent Intelligence Hub Library Import Templates | SAP Business Accelerator Hub 

AttributeTagMapping, competency, skill, multiple tags, talent intelligence hub, TIH, attribute tag mapping, IC job template, tag mapping issue, purge-type import, comma-separated values, CSV File, integration center, import file, tag-competency mapping, SAP SuccessFactors , KBA , LOD-SF-TIH-ADM , Admin Center, Settings, Permissions , Problem