SAP Knowledge Base Article - Public

3693436 - Only Administrators Can Start Approval Workflows in SAP Signavio.

Symptom

• When attempting to start an Approval Workflow, the error message "Could not start Workflow" appears.

Environment

• SPM
• SPG
• Hub
• Cross Application Topics for SAP Signavio

Reproducing the Issue

1. Select the model.  
2. Start the Approval Workflow for the model.  
3. Observe the error message that appears.  

Cause

• This issue occurs when the Use workflow access permissions option is enabled in the Manage workflows menu.  
• When this option is enabled, users with incorrect access permissions encounter the "Could not start Workflow" error.  

More information can be found here.

Resolution

Refer to Restricting Access to Workflow for New and Existing Cases in our documentation for detailed instructions on managing access controls for workflows.  

Keywords

SPM, SPG, Hub, Admin, Approval, Workflow, Error, Could, Not, Start, permissions, access, manage, restrictions, settings, error message, process, governance, documentation , KBA , BPI-SIG-CA-AWF , Approval Workflow for SAP Signavio , Problem

Product

SAP Signavio Process Governance all versions ; Signavio Collaboration Hub all versions ; Signavio Process Manager all versions