Symptom
A down payment higher than the sales order amount was posted, and to correct it the user reduced the value of the single sales order item in 'Create Sales order(VF01)' app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a sales order where the order quantity is greater than the confirmed quantity in 'Create Sales Order(VF01)' app.
- Attempt to create an outbound delivery in app 'Create Outbound Delivery(V01N)' .
- System issues error “Not delivery-relevant” and prevents delivery creation.
Cause
The sales order schedule line for particular item is already marked as fully completed, so the item is no longer delivery-relevant and no additional delivery can be created.
Resolution
To verify the delivery relevance status in the sales order, follow the steps below:
- Go to 'Change Sales Order(VF02)' app.
- Select the line item and then navigate to Schedule Lines.
- Review the Order Quantity, Confirmed Quantity, and Delivered Quantity.
- If the system has marked the quantity as Completed, the delivery process for that item is closed.
If further processing is required, either create a new sales order to utilize the remaining down payment or reverse the process (cancel billing, reverse PGI, cancel and recreate the sales order) to realign quantities and restore delivery relevance.
See Also
Keywords
error VL455, not delivery-relevant, outbound delivery error, sales order schedule line, excess down payment, delivery creation issue, sap s/4hana cloud public edition, completed order quantity, billing document cancellation, reverse PGI, test system, sales order adjustment. , KBA , SD-BIL-IV-DP-2CL , Down Payments (Public Cloud) , Problem
SAP Knowledge Base Article - Public