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SAP Knowledge Base Article - PreviewSymptom
- The standard connector for CDP does not recognize email addresses containing Chinese or Vietnamese characters.
- Email addresses with these characters are not updated, replicated, or found when using the "create or update contact list" action.
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Environment
SAP Emarsys Customer Engagement
Product
SAP Emarsys 1.0
Keywords
cdp, emarsys, standard connector, email addresses, chinese characters, vietnamese characters, create or update contact list, error codes, global suppression list , KBA , CEC-EMA-CON , Contacts , Known Error
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